"Thank you for all the help you have given Mum and I over the last few months.
It was so difficult to see Mum struggling at home, and I felt awful being unable to assist her more.
Initially I was so overwhelmed about accessing Aged Care services because it seemed so complicated. I was also worried about making Mum feel uncomfortable in her own home, as she has always been a very busy and independent person.
When we spoke to MiCare, the staff put both Mum and I at ease, and fully supported us through the process.
The Care Managers have included Mum in planning her care so they can make sure she is assisted in exactly the way she wants to be.
I have just felt so relieved since engaging your services, and I can’t tell you how many times Mum has told me how happy she is. She loves the help she receives from her carer, and she really enjoys the company as well. Thanks again."
Karen, daughter of Elizabeth